• All checks received are posted to each account.
• Deposits are prepared on a daily basis and done remotely through a scanner if the bank provides the service, or sent with a courier if the bank doesn’t.
• All unit owners enrolled in ACH are debited once a month.
• All lockbox reports are downloaded from the bank on a daily basis.
• ACH and Lock Box payments are posted on the next business day.
• For all checks on “Reject Payments” status, the manager will receive an e-mail and must respond within 24 to 48 hours with instructions on how to proceed with payment.
• Reports are generated and sent to the division manager on a monthly basis.

• Maintenance payments
• Deposits
• Customized checks printed in-house
• Vendor payments
• Special Assessments
• Miscellaneous income payments
• ATM lock box service
• Estoppel request

Bookkeeping

Financial reports are prepared monthly and include:

• Balance sheets
• Income statements
• Monthly bank statements
• Accounts receivable listings
• Check disbursement listings
• Monthly bank reconciliation of each account
• Specialized reports
• Insurance schedule
• Prepaid reports

• Assistance in budget planning
• Mailing notices within appropriate timeframes
• Analysis of the previous year’s expenses
• Forecasting future trends
• Assisting Boards and Committees in budget workshops
• Mailing of approved coupons to homeowners